Before I address the rest of your note, _learn_ to quote! That means
_removing_ text from prior messages that is irrelevant. As in, the
_entire_ message that you quoted.
> 2) Has anyone got any suggestions for what I could do about it.
Contact VISA and explain the situation to them in _great_ detail. The
other thing that you can do is complain to the Better Business Bureau in
the location nearest the company that overcharged you. It _is_ their
problem.
Ae.
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