On 9 Aug 2002, at 22:19, Thomas Arp wrote: > v0.99pl8 has just hit the ftp site. The bug reports I get are sometimes > hard to fix, since most of them just state things doesn't work. > They work on my local version... > > Welcor Welcome to the wonderful world of bug reports. It's amazing how many bug reports just say there's a problem but with little or no background in what's wrong. Some of these reports come from people who are programmers themselves. As a beginning programmer myself, I too have been guilty of such a report. Now that I know better, I try to give as much information as I can. Usually in doing so, I find the solution to my own problem and thus, it never gets sent out. I suspect that in 80 to 90% of the time, if people would take the time to explain their problem(s), they'd solve their own problems. But alas, given human nature, this would never be so. But we must keep trying and to teach others the correct way to provide a bug report. Here's a couple of good sites I've found just by using www.google.com. One is www.mozilla.org/quality/bug-writing-guidelines.html and another is a pdf file www.rexblackconsulting.com/publications/ Fine%20Art%20of%20Writing%20a%20Good%20Bug%20Report%2 0(Paper).pdf By all means, read these resources before submitting a problem. This would help all of us and help us avoid wasting time on the trivials and focus on the real problem bugs. Gerald Florence -- +---------------------------------------------------------------+ | FAQ: http://qsilver.queensu.ca/~fletchra/Circle/list-faq.html | | Archives: http://post.queensu.ca/listserv/wwwarch/circle.html | | Newbie List: http://groups.yahoo.com/group/circle-newbies/ | +---------------------------------------------------------------+
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